Shipping policy

Elara Fae Shipping Policy

Processing Time

Once your order is placed, we carefully prepare it for shipping. Our team typically processes orders within 1-2 business days. Please note, this does not include weekends or holidays.

Shipping Rates & Delivery Time

We offer the following shipping options:

• Standard Shipping (5-7 business days) – Free on orders over $50. A flat rate of $5 applies to orders under $50.

• Expedited Shipping (2-3 business days) – Available at a flat rate of $15.

• Overnight Shipping (1 business day) – Available at a flat rate of $25.

Delivery times are estimates and start from the shipping date, not the order date.

International Shipping

At this time, we only ship within the United States. We plan to expand internationally in the future, so stay tuned for updates!

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your package’s journey to your doorstep.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. If your tracking information confirms the delivery of your package but you have not received it, please contact the carrier directly for further assistance.